1. Delivery charges / time
  2. Visiting times
  3. Contact infomation ( and how to make a complaint)
  4. About money back guaranty
  5. Online payment security
  6. Sales Terms & Conditions
  7. Affiliate information

Delivery charges / times

Unless there is a waiting time showing ahead of the "Buy" button, your order will normally dispatched on the same working day if ordered before 10:00 AM, or the next working day if after. Postage and packing (P&P) are approximately as in the following table

Option 1st Class Recorded 1st Class Courier Service
Arrival time 1-2 working days after dispatch 1-2 working days after dispatch next working day after dispatch
P & P cost (inc. VAT)
MP3 players, laptop hard drive, or anything less than 500 grams 1.96 2.96 7.10
Pocket hard drives, or anything between 500 g and 1 Kg > 7.10 > 7.10 7.10
Portable DVD player, Portable TV, LCD TV, LCD touch screen > 7.10 > 7.10 7.10


If you wish to buy or collect your items from our site, please do make prior appointment to avoid excessive waiting.

Visiting times: 12:00 - 18:00 PM Monday - Friday (with prior appointment only)

By Email sales/a/allcam.co.uk (please replace "/a/" with "@" to avoid spammer)
By mail

Allcam Mobile Products Limited
W35 Leton Business Centre
Lenton Boulevard
Nottingham NG7 2BY

By phone 0115 8226589
By fax 0709 2089698

If you have any complaint, please send an Email to support/a/allcam.biz (please replace "/a/" with "@" to avoid spammer), with the following details:

  1. The order number;
  2. The item description;
  3. The problem you are facing with the products;
  4. The problem you are facing with our sales / support team

Products list:

20 GB MP3 player

BlueTooth MP3 player

Portable DVD / MP4 player

iMP33 WMA MP3 player

CD player with TV & FM

U80 WMA MP3 player

Arrgo portable DVD player

About money back guaranty:

money back -Allcam UKIf you are not satisfied with the product in any way, you can return within 7 days from date of despatched ( as evidenced by postal stamp or courier receipt). Please make sure the returned item is in intact condition with all original packing and content. Please note that postage and banking charges involved (if any) are not refundable.

Online shopping payment security:

All credit / debit card details were collected by the secure server of Worldpay - a name trusted all over the world. We do not store card details, neither do we have access to those details.

© 2002-2004 www.my-mp3-player.co.uk, all right reserved.